Profile:
Internet strategist with 17 years experience working with technology, education, and online media companies in both strategic and operational roles. Strengths include managing creative, technical, and editorial operations; optimizing business processes; and creating new revenue-streams through the strategic use of technology.
Specialties:
- web usability and visitor experience, audience acquisition
- content and customer relationship management systems
- web marketing campaign development and management
- development of competency-based educational programs
Experience:
Facilitator, Maritz, Atlanta, GA – 2004-2009
Account Manager for the “Standards for Excellence” plan calling on Fortune 1000 companies; heads of Sales/Marketing or directly on Owners/C-level Executives to provide Maritz solutions to customer needs. Using internal and external research to improve Customer Satisfaction, Financial Results, Sales Development, Resource Management, Personal Professional Development and Administrative Practices.
Owner, CIW Training of Atlanta, Atlanta, GA 1999-2004
CIW training partner delivering the “Certified Internet Webmaster” certification curriculum. Adult education learning the foundational skills to master the common core of Internet knowledge. CIW certification prepares individuals for roles as Webmaster, Site Designer, E-commerce developer and Digital Marketer. Major clients include: Bellsouth, AJC, Worldspan.
Managing Partner, Techtrain Inc. Atlanta, GA 1995-1999
Microsoft Solutions and Training Provider. Delivering certification training to prepare students as Network Administrator in the wide and local area network space. Microsoft Certified Trainer. Lead Trainer on the Georgia Pacific Network and Office roll-out project. Served as a guest Professor/Instructor and consultant for a number of academic institutions including Oglethorpe University, Queens College, Guilford College, the University of Alabama at Birmingham, the University of Tennessee at Chattanooga, and the College of Charleston.
Consulting/Project Assistant, Creative Communications Group, Detroit, MI 1996-2001
Served on the Web Development Team for the Detroit Lions, Rockwell International, Penske Motor-sports, Tachi-S, Caponigro Public Relations Inc. and Luftig & Warren International.
Corporate Trainer, AT&T Professional Development Centers. Atlanta, GA 1992-1995
Microsoft Office trainer delivering introduction, intermediate and advanced courseware in Excel, Word, Powerpoint and Outlook.
Certifications
Microsoft Certified Trainer, Microsoft Certified Professional, Microsoft Windows, Microsoft NT Server, Network Administration, Microsoft Mail.