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This Week in Startups #74 with Craig Kanarick of EXP

This week we have Craig Kanarick, blogger at EXP.

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This Week in Startups #73 with Larry Drebes

Jason Calacanis hosts This Week in Startups with guest Larry Drebes, Founder of JanRain.

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This Week in Startups #72 with Gabriel Weinberg

Jason Calacanis hosts This Week in Startups with guest Gabriel Weinberg, Founder of DuckDuckGo.

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This Week in Startups #71 with Andy Hickl

Jason Calacanis hosts This Week in Startups with guest Andy Hickl, CEO and Co-Founder of Swingly

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This Week in Startups #70 with Brian Alvey

This week we have Brian Alvey, CEO of Crowd Fusion. For more information, show notes, and an upcoming schedule, go to www.thisweekin.com.
00:00:45 Jason is taking his first week long vacation in the Catskill Mountain in Upstate NY since starting Mahalo next week
00:01:30 Brian is the first guest to be asked back for a second time while he works with customers of Crowd Fusion in the LA area, one of which is a top 50 media site
00:03:00 Brian introduced Jason to Fflick which brings movies to Twitter but it’s all about execution. The ultimate test when investing in a company is would you use the product? Like Blippy and Rapportive who brings CRM to your email
Trada is a crowdsourced pay-per-click marketplace, leveraging the skills of more than 500 certified paid search experts. Mention TWiST and get $100 worth of PPC marketing FREE for every $1,000 you spend on Trada (Max $3,000 spend or $300 bonus). On average, advertisers who start working with Trada reduce their CPA by 10%!
00:07:00 Ask JasonJohn CecchettiniSimpleCTMS – What should a startup do when a competitor starts throwing stones right away?
00:09:00 Answer – First, is the competitor bigger and more established than you or are they smaller? The person is high profile and outspoken person in the community and is trying to make a competing app that isnt released yet. If they are bigger you are fighting up, not down, don’t ever fight down. You could say you are thrilled at the attention you are being given on your groundbreaking product and you appreciate the feedback and feel that you are on track with these 3 features and encourage the person to continue to provide feedback while you gain marketshare. In this case everyone probably knows he is a d-bag but you should pretend he’s not. It’s not taking the highroad but you are making them appear as a troll and thank them for the free advice.
00:13:00 Brian – has seen Jason perfect this approach by raising his own visibility but attacking someone bigger. It’s important to note that people probably haven’t seen the criticism and it will disappear if you don’t make a big deal about it and comment
00:14:00 Tyler – You guys nailed it, when it’s happening to you, you have all the emotions that go along with it. Try to sit back and remove yourself from the situation and analyse things.
00:14:45 Jason – Also use it as a motivational tool for your employees
Provides fully hosted / managed Microsoft Exchange and Google Apps e-mail
00:18:00 Ask Jason – Ray Chan Chin Ching – We want to sell ads on our site but we don’t know which ad network to use or what format to allow, what should we do?
00:19:45 Answer – All ad networks suck equally, they tend to have terrible inventory and sell to the worst advertisers, it feels like a pump and dump. Their are a few high profile companies like Federated Media but even their customers feel the same. If you are going to be a publisher you need to invest in 3 things: content, technology and a sales team. Focus on selling directly and forming the relationships yourself. Is the site generic or in a vertical? Generic sites are harder to sell but you could focus on a few high CPM or affiliate products and create the content around those products where the ad almost becomes part of the content.
00:23:45 Brian – You are right about ad networks, keep it relevant, work distribution deals, try synching your ads with your audience
00:27:00 Tyler – Some startups are targeting behavior.
00:27:30 Jason – Like Tacoda but it doesn’t work too well
Ustream is the leader in free live video and its platform empowers any individual, public figure or brand to stream to a global audience of unlimited size viewable on the Web and mobile devices. The interactive functionality within Ustream enables real-time engagement with Facebook, Twitter, MySpace and AIM to reach millions of people. Follow us on Twitter (@Ustream) or fan at Facebook.com/Ustream.


The TriCaster is the standard in portable live production for major players like Fox Sports, MTV, VH1, NBA D-League and the NHL. Its small footprint makes it possible to broadcast from anywhere and TriCaster is flexible enough to allow you to deliver live productions on your own or with a team.
00:31:30 Shark TankSam HowleyCustomerCradle – Google analytics for offline businesses, it’s a marketing conversion tracking system. It helps you tell which advertisement campaigns are working and which employee converts the best.
00:34:30 Feedback – Excellent pitch, you took the full minute and at no point did it drag but the website needs a little bit of work
00:36:10 Brian – the pitch was great, my question is how does it work, what is the capturing method?
00:37:00 Sam – Capturing takes place on the website or on a systems tray application
00:37:30 Jason – Can you integrate it into products like what 37signals has?
00:37:45 Sam – Not at the moment but we have discussed that
00:38:00 Jason – Integration will be key to your success, people do not want to have all their information spred across multiple apps
00:39:30 Tyler – Platinum status pitch, tieing in deeper analytics on top of the point of sale would be nice.
00:43:00 The News with Lon Harris
00:43:30 We put the Skype logo in the top right corner, they ask for it in their TOS
00:43:50 Google Voice Recognition for Android – Google has unveiled a new voice recognition feature for the latest Android phones. The new application, Voice Actions, allows people to tell their phones verbal instructions for things like sending e-mails, making calls, getting directions or playing music. The free app is so far available only for Android 2.2 and will come preloaded on Motorola and Verizon Droid 2 phones. Many Android phones already had the ability to search the Internet via voice command.
Android phones, taken as a category, already outpace iPhones. Think that trend will continue? Will we see Apple’s purchase of Siri – a “personal assistant” software company that also worked with voice-command technology – become more crucial in the coming months as they now have to compete with Voice Actions?
00:44:35 Feedback – Something has to happen because people are texting too much whil e driving, it’s an important issue. I think we will see a lot more legislation around this. It’s possibly a way for Google to own mobile search. It’s like the accessibility issue like blindness, everyone at times wants to communicate but can’t type. Jason doesn’t see it as a major game changer
0051:45 Oracle Sues Google – Oracle issued a press release on Thursday saying it had filed suit against Google for infringing on copyrights and patents related to Java. Oracle, of course, acquired Java when it purchased Sun Microsystems earlier this year. They’re claiming Google “knowingly, directly and repeatedly infringed Oracle’s Java-related intellectual property” with its release of Android software. Furthermore, they’re claiming that Java is a mobile operating system competitor against Android, and Google is using elements of Java technology without a license. The lawsuit further alleges that Google knowingly hired former Sun Java engineers in an effort to infringe on copyrights and patents.
Google’s representatives said they could not comment before fully reviewing the lawsuit. For background, Google CEO Eric Schmidt was part of the team that developed Java at Sun before becoming CEO of Novell and later Google. Other members of the Google management team played a significant role in Java’s development back in the ’90s.
Thoughts on this? Is this a case of Google actually behaving inappropriately, or the way that patents work being woefully out of date for how technology actually comes together?
00:52:45 Feedback – The issue here is Java needs to be open source, they have different flavors that are but the core needs to be open. It’s probably not a good idea because Google will just create some alternative
00:54:10 Deadpool: TweetMeme – Twitter introduced their own version of the “Tweet” button this week for websites to encourage people to share their content on Twitter. In doing so, Twitter is actually licensing some of the technology developed by TweetMeme, which has been offering their own “Retweet” button for a long time now, even though they designed the actual Tweet button entirely in house.
TweetMeme Pro will live on for websites that want customized Twitter analytics, but the company is now going to refocus on a new product called Datasift that curates various realtime streams.
The new Tweet button has another feature, actually – it can allow the owners of websites to suggest Twitter accounts for readers to follow.
Think Twitter handled this well? Does making a deal with TweetMeme, rather than straight-up taking the idea and running with it, encourage developers to innovate and build new products around Twitter? Or will this discourage third-party developers from working in the Twitter ecosystem, for fear that their ideas will just be absorbed?
00:55:00 Feedback – People at one point thought that they could create businesses on top of someone else’s platform but I warned many times it’s not advisable and if you do you will always be looking over your shoulder. Zynga maybe the only successful one to do this but they branched out to different platforms to protect itself
01:01:45 Airstrip Gets Funded – San Antonio startup Airstrip creates mobile software that allows doctors to monitor their patients’ data, such as vital signs, from anywhere through their smartphones. The company’s “Observer” suite includes apps that focus on cardiology, critical care and lab work. The FDA approved the app last month. Now, they have announced that they have closed a round of financing from Sequoia Capital for an undisclosed sum.
The idea here is not only that doctors will save time with these devices – not having to be “on call” at a hospital to get test results back, or able to be more flexible in how they treat patients – but also that patients can have tests done from home. For example, if you think you have sleep apnea, normally you’d need to spend a night in a lab; now, you could be monitored whiel you rest comfortably at home.
I know we’ve discussed the caginess generally around investing in medical technology startups, but does this sound like a good investment to you? What’s the quickest route to monetizing this technology?
01:02:40 Feedback – Brillant idea, well done Sequoia, call centers in India will be doing this soon, rich people will want their health monitored. The question is how much is too much?
01:06:00 WePay Raises $7.5 Million – Y Combinator backed startup WePay has raised a $7.5 million Series B round led by Highland Capital Partners. The startup had previously attracted a high-profile roster of angels, including Ron Conway, Davd McClure and Max Levchin.
WePay is a billing system, much like PayPal, with the crucial difference that it allows for “group paying.” Unlike PayPal, you don’t get one account that’s tied to your previously-established bank account. Instead, you can set up a variety of FDIC-insured accounts to which you can invite other individuals, all totally separate from your main personal accounts. There’s also the option to use a WePay VISA prepaid card. Among the “groups” the site is appealing to are girl scout troops, fantasy football leagues and timeshare owners.
The site earns money by charging a 3.5% transaction fee. The plan with the new funds is to staff up and start encouraging more sites to incorporate the WePay API into their service.
What’s the stop PayPal from just adopting this same system? Think WePay has a chance competing against the PayPal online payment juggernaut?
01:07:00 Feedback – This is like Kickstarter for everybody, it helps groups like fraternities or book clubs raise money. One good example is parents raising money at the end of the year to buy a teacher a gift.
01:09:15 Google Ventures reportedly invests in Apple game maker Ngmoco
01:10:10 Empire Avenue – Canadian startup Empire Avenue has raised a $200,000 seed round from a group of angel investors. The site assigns everyone an “influence score” based on their social media presence and then allows users to “buy and sell shares” of one another. Your influence score is your share price, measured in the site’s virtual currency, Eaves. Everything from posting a photo to Flickr, tweeting, getting blog comments or getting people to buy your Empire Avenue shares makes your stock price go up.
The site plans to use the funds towards its rewards and advertising programs.
Thoughts on the “social influence analytics” space? Think this has more promise than Klout or similar systems that have sprung up previously? Is all of this “measuring social influence” stuff just a fad or is there a real business here?
01:11:15 Feedback – the idea has been done before and the score can always be gamed and it really doesn’t matter. It cannot be a single score, multiple scores are needed for areas of expertise
01:14:30 Internet Explorer 9 Beta is Coming! - Microsoft has announced that it will launch the IE 9 Beta at an event celebrating “The Beauty of the Web” in San Francisco on September 15th.
Anything specific you’re expecting? Can MSFT possibly catch up to Chrome and Firefox at this point?
01:14:50 Feedback – Yes, they can get better but they don’t focus on the browser for some reason, speed is critical and they don’t have that down yet
01:17:40 No show next week.
01:19:54 END

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This Week in Startups #69 with Kurt Wilms

This week we have Kurt Wilms, founder and CEO of Fflick.

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This Week in Startups #68 with Marco Zappacosta

Jason Calacanis hosts This Week in Startups with guest Marco Zappacosta, CEO and Co-Founder of Thumbtack
00:03:00 Jason met Marco Zappacosta of Thumbtack at Open Angel Forum (SFO) and the reaction was obvious they were going to get funding, Jason is an investor
Create Your Opportunity – .CO is the new web address that gives you a truly global, recognizable and credible option for branding your online presence.
00:06:30 Ask Jason – Max Yankelevich – I allow a Google like atmosphere at my company and a lot of my engineers are coming up with great side projects but lack the skills needed to grow them into a business how can I help?
00:10:15 Answer – A lot of people have ideas but the execution is the hard part, most incubators even fail, incubators like Techstars and Y combinator are more like coaches. Focus on your own company that alone should be enough. If you have a big network and a lot of contacts it’s possible but can be overwhelming. If you are determined to do it pick the best one and don’t be afraid to shut it down quickly.
00:15:00 The Interview
00:16:30 What is Thumbtack? It helps you find day-to-day consumer services, it’s the Amazon for services. Craigslist lacks the safety and peace of mind that people want, we vet the people.
00:18:20 So what is next level of vetting? We will build out the list and a government worker will certify the person’s address
00:20:30 What is DOJ Smart Screen? We manually run every service professional through a government sex offender registry.
00:21:30 When did you launch? Early Dec. 2009, we have 50,000 professional registered, none are srapped. We are taking the slow growth approach and verifying people believing the experience will be better.
00:23:00 So what is the trend in use, do people just find someone? They usually find someone they like and then ask us for more options
00:23:30 How much does it cost to sign professionals? We haven’t had to pay anyone, we reach out to some people to let them know about us and 45% sign up
00:26:00 So who built the site? Right now 2 engineers do it all, we are hiring and looking for talent
00:26:30 When did you come up with the idea? Fall 2007, we worked at an advocacy group in college and knew we wanted to work together in a startup. Aug 2008 we got our first technical founder
00:27:30 The term social proof is being used a lot these days and getting a good domain is part of that. How did you get such a good domain name? We financied the domain name, the guy wanted $36K and on day one we took the plung, we put 1/3 down which was held in escrow so we wouldn’t lose the entire amount after one year we had some protection. We used Moniker
00:30:00 The next step was building a marketplace which takes time, for 6 months it was two of us and then we had 3 marketing guys and 1 engineer which allowed us to focus on marketing and how we could be unique.
00:31:30 The problem was how do we create Network Independent Value, which means how do we create value before you have scale. At the time people were using classifieds or independent sites, we built them a place to create a profile and added on tool to help them run their business (invoicing, schedule management, CRM, etc.)
00:34:30 Our first investors were friends and family, we had 1,000 users, a product and a path to grow, having customers gave us credibility when we went to OAF.
00:36:00 How did you find out about Open Angel Forum (OAF)? your email newsletter
00:36:30 What is the process? You submit a web form, the next step is a web conference that we were nervous the product wouldn’t showcase well, from their 6 were selected and we got 5 minutes to pitch and we focused primarily on the product
00:38:00 The beauty of OAF was that the Angel Investors were really looking to invest and paid attention, they asked good questions, I was nervous but just showed the product and the good thing was they kept looking at the site not at me, the reaction was positive.
00:39:30 What was post event like? It was clear some people were very interested but and a quick follow-up was key.
00:42:00 How did you come up with the valuation? They had a number in mind before coming but it was basically a guess, in the process you are testing demand, not everyone invested some walked away which was ok
00:43:30 How did you get the Angels to commit? Most had a dollar amount in mind and they introduced us to other Angels like AngelList
Provides fully hosted / managed Microsoft Exchange and Google Apps e-mail
00:51:00 Have you talked to VCs and what was it like? Yes we have talked to them and it’s good to get our name out there but most institutional investors are wary of local services but RedBeacon is changing that
00:52:00 What was your reaction to RedBeacon winning TechCrunch50? Bitter sweet, it validated the idea but they got first recognition. We are different in that we offer ancillary services
00:53:30 We are looking for developers, we would like one front end, one back end and someone with a little bit of both (email Marco thumbtack.com if interested)
00:57:30 Are you considering an office at a different location in order to find better talent? No, right now we want the people all together but the lack of talent is a bottleneck for us right now.
Trada is a crowdsourced pay-per-click marketplace, leveraging the skills of more than 500 certified paid search experts. Mention TWiST and get $100 worth of PPC marketing FREE for every $1,000 you spend on Trada (Max $3,000 spend or $300 bonus). On average, advertisers who start working with Trada reduce their CPA by 10%!
01:04:00 The News with Lon Harris
01:05:00 Demand Media IPO – Demand Media filed for an IPO today. According to the filing, Demand revenues reached $114 million for the six months ending in June 2010, an increase of $91.3 million over the same period a year ago. According to Silicon Alley Insider, Demand hopes to raise as much as $1 billion in the fall IPO. Demand’s largest rival, Associated Content, was purchased by Yahoo! for $100 million earlier this year.
Feedback – Yes, they will get their money, half their revenue comes from eHow but they are labeled a content farm which we at Mahalo do not want to be we are somewhere in the middle. The problem is Google is aware of this and may push their site down, algorithms don’t know the quality of content.
01:10:00 HP CEO Mark Hurd Resigns – HP CEO Mark Hurd has resigned on the heels of sexual harassment charges from a former HP contractor. Following an investigation, it was concluded that there was no violation of the company’s sexual harassment policy but Hurd violated the company’s “Standards of Business Conduct.” Hurd acknowledged he had displayed a lack of character and said that stepping down was a painful decision.
“As the investigation progressed, I realized there were instances in which I did not live up to the standards and principles of trust, respect and integrity that I have espoused at HP and which have guided me throughout my career. After a number of discussions with members of the board, I will move aside and the board will search for new leadership.”
The board of directors has formed a committee to find a proper replacement.
Hurd joined the HP board of directors in early 2005 and was named chairman of the board in 2006. Prior to joining HP, he spent 25 years at NCR Corp.
Thoughts on this? Did Hurd have no choice but to step down after these allegations? Is stepping down an admission of guilt?
Feedback – He must have done something because he resigned. Guys can be stupid when it comes to women, sometimes women won’t say when something is offensive and maybe just writing it down for later use. At Mahalo Jason doesn’t have an office, if he did it wouldn’t have a door and is very careful so that this situation can never happen.
01:21:30 Deadpool: Google Wave – Way way back in the Fall of 2009, Google Wave was the next big thing. BusinessWeek wondered allowed: Will Google Wave replace e-mail and Facebook? TechCrunch said, after getting a first look at Wave in May of that year, that it “dripped with ambition” and called it a brand new method of communication for this new era. Robert Scoble called it brilliant and said that all it needed to thrive was to be freed of its e-mail interface.
Well, Google announced on Wednesday that it would discontinue development of the real-time collaborative communication tool. To quote the blog post: “Wave has not seen the user adoption we would have liked. We don’t plan to continue developing Wave as a standalone product, but we will maintain the site at least through the end of the year and extend the technology for use in other Google projects.”
Google’s also saying that the development of Wave taught them a lot, and noted that parts of the code – such as drag-and-drop and character-by-character live typing are now open source so the world can enjoy them and continue to innovate on top of them.
Why did Google Wave fail? Was it a flawed idea? Poor execution? Or does Google just have too much on its plate now?
Feedback – I was never a fan, it was too complicated and too much was going on. The metaphor of email to mail works, chat is an analogy to talking, wave was too abstract
01:25:30 Google Buys Slide – Google this week purchased one of the original “social gaming and apps” creators, Slide, for $182 million. Slide, of course, is the company behind the ubiquitous “Super Poke,” along with numerous other, similar apps that live inside Facebook and MySpace.
That’s a nice chunk of change, but it’s important to consider that Slide received a $500 million pre-money valuation back in 2008 and has taken in $78 million in investment to date.
A follow-up post in TechCrunch noted that, though these numbers may sound disappointing, no one actually lost money on Slide, and several people will walk away with a nice payday, particularly founder (and former PayPal executive) Mex Levchin. It’s estimated he’ll walk away with about $39 million, after having invested about $7 million of his own money in the Series A round.
According to the TechCrunch post, Google also agreed to pay $46 million in employee retention bonuses, ballooning the total cost of the deal to $228 million.
How do you think the investors feel about getting their money back? Is this a disappointment or a win?
And once the “preferred shareholders” get their money out, though…is there going to be anything left for the employees who worked building Slide in exchange for stock? Is this a cautionary tale in how startups work?
Feedback – It might not be true or they may not have all the information. When you get a big number like that it pushes the goal post very far out
01:32:00 NYT Story on Net Neutrality – A controversial New York Times piece on August 4th claimed that Google and Verizon were nearing an agreement that would allow Verizon to privilege certain kinds of Internet content in exchange for a fee, essentially attempting to put a stake in the heart of the prized Internet tenet known as “net neutrality.” Net Neutrality, of course, envisions an Internet where no specific content is favored over another. (The NYT envisioned a scenario in which Google could pay Verizon in order to prioritize YouTube views over those of other streaming video providers.)
According to the Times, the deal would basically involve Google (which provides Android operating systems to many Verizon phones) declining to protest Verizon’s attempts to charge content providers for priority service.
Both Google and Verizon have denied the NYT report, Verizon in a post on its public policy blog and Google with a Tweet. And the story did seem kind of fishy considering Google’s long history of supporting net neutrality efforts.
Google CEO Eric Schmidt later said that he was hoping to make some kind of compromise between the hardcore net neutrality advocacy of “open web” proponents and the hardline view of the telcom companies, and also noted a difference between discriminating against different kinds of data and individual sources of the same kind of data. So, in other words, it’d be okay to say we want video prioritized over audio, but not YouTube over Vimeo.
What do you make of all of this? Do you believe the NYT report or the denials? Is Net Neutrality in immediate danger?
Feedback – The New York Times is wrong Google will not sell out but fiber to homes has stopped and I suspect Google will get into that
01:33:30 TechStars Boulder – 11 new startups launched from the TechStars seed accelerator program in Boulder, Colorado, yesterday, and I know that you were there to see the presentations and launches.
Adstruc: an auction marketplace for outdoor billboard advertising
StatsMix: collaborative custom dashboards for displaying and analyzics website and API metrics
GearBox: toy company that builds toys that interact with smartphones
Vacation Rental Partner: Manage your vacation rental home without hiring a management company
Omniar: visual search that would allow you to look up and find information based on photos. (So take a picture of a painting at a museum and get back relevant info about it.)
Spot Influence: search for influencers on specific topics across the web
BlipSnips: easily share specific moments from a long video across your social graph
Kapost: web content marketplace allowing publishers to utilize a crowd-sourced virtual newsroom approach like we have at Mahalo. Manage remote writers through a WordPress-style interface.
RentMonitor: helps landlords to manage multiple properties keep track of rent collection, advertising, tenant screening, maintenance, etc.
ScriptPad: iPad and iPhone app for doctors allowing them to quickly and safely write prescriptions
RoundPegg: ensure scientifically that new hires fit your company’s culture by suggesting interview questions and psychologically analyzing certain answers
01:42:00 Tuesday’s guest will be the guys from fflick
01:42:45 END
Ustream is the leader in free live video and its platform empowers any individual, public figure or brand to stream to a global audience of unlimited size viewable on the Web and mobile devices. The interactive functionality within Ustream enables real-time engagement with Facebook, Twitter, MySpace and AIM to reach millions of people. Follow us on Twitter (@Ustream) or fan at Facebook.com/Ustream.

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